How MSI Addresses Product Warranty Issues for Thread Protectors


When using thread protectors, you want to have the best quality possible to ensure your pipe is protected. But in the event the thread protector is not functioning as expected, you probably want to know that you can get replacement parts without hassle. Luckily, at MSI Pipe Protection Technologies we take our product quality seriously and focus on providing our customers with the best experience possible. Because of this commitment, we offer a warranty on all of our thread protectors, including heavy duty thread protectors, magnum thread protections, OCTG thread protectors, and more. Here’s how MSI addresses product warranty issues for our thread protectors.

Quality Assurance Is Our Guarantee  

Addressing warranty issues for a thread protector for pipe starts with our production process. Quality assurance is our guarantee, meaning we take every measure possible to prevent defective products from ever leaving our facility. With this focus on our quality, it is uncommon for our customers to receive defective products and need a warranty replacement in the first place.

We’ll Take Care of Product Issues Right Away 

If a defective product ever does slip through the cracks of our production process, then we’ll take care of the issue right away. Since we are proud to offer some of the industry’s best products, we stand behind them with some of the best warranty coverage available. You won’t need to worry about the cost of replacement or any pushback on your warranty. We’ll handle getting you the new products you need as fast as possible. 

Since all pipes, such as OCTG pipes, should be transported with closed-end thread protectors on both ends, you should never attempt to transport pipes with a defective thread protector. Doing so could result in corrosion, which is a huge problem after it starts. 

At MSI Pipe Protection Technologies, we know corrosion and other damages can cause a delay in your operation. With our knowledge and commitment to our customers, we will always take care of any issues you may have with your thread protectors right away, so you can get back to your operations.

If there’s ever an issue with your warranty or you want to know more about it, then don’t hesitate to reach out to us and speak with a member of our team.

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