Due to the perception that thread protectors and other pipe protections are just “mere commodities,” many companies buy cheaper protectors in an effort to save money. Whether they are aware of it or not, these companies are putting their organizations at risk. Pipe protectors that are too cheap or inferior can damage pipes or cause delays, which hurts the bottom line. That is why we stand by our commitment to the ISO 9001:2015 certification.
MSI doesn’t want your company to experience those issues. That’s why we always strive to achieve the highest level of quality with our products and services by:
- Understanding the needs of our customers.
- Maintaining ISO 9001:2015 compliance
- Integrating risk-based thinking into our business processes
- Practicing continuous improvement
One key way MSI ensures our products meet relevant standards for drill pipe inspection companies is by maintaining ISO 9001:2015 compliance.
But what does being certified ISO 9001:2015 mean?
ISO 9001 is a set of international standards to improve the quality management system of an organization. Overall, they help an organization like MSI meet their customers’ expectations through consistent, high-quality products and services.
MSI has held the ISO 9001 certification since 1997 and is routinely audited by a third-party to ensure we continue to comply with the seven quality management principles outlined below:
Principle 1 – Customer focus
In order to meet customer expectations and exceed current and future needs, organizations must understand and anticipate their customers’ needs.
Principle 2 – Leadership
Leaders establish unity of purpose and direction of the organization. They should create and maintain an internal environment in which people can become fully involved in achieving the organization’s objectives.
Principle 3 – Engagement of people
People at all levels are the essence of an organization and their full involvement enables their abilities to be used for the organization’s benefit.
Principle 4 – Process approach
The desired result is achieved more efficiently when activities and related resources are managed as a process.
Principle 5 – Improvement
Improvement of the organization’s overall performance should be a permanent objective organization.
Principle 6 – Evidence-based decision making
Effective decisions are based on the analysis of data and information.
Principle 7 – Relationship management
An organization and its external providers (suppliers, contractors, service providers) are interdependent, and a mutually beneficial relationship enhances the ability to create value.
By following these seven principles, MSI continues to deliver quality products to our customers time and time again. Whatever you might need, from our RHINO tubular handling systems to our pipe chocks and thread protector, MSI Pipe Protection.